Shipping policy

Shipping Policy

Last Updated: November 2025

At Wristo City we aim to provide fast and reliable delivery for all orders.

All orders are processed within 24–48 hours after payment confirmation.

Orders are not shipped on public holidays or weekends, but processing will resume the next working day.

Standard delivery for all orders is within 2 to 3 working days from the date of dispatch.

Delivery times may vary slightly depending on your location.

We make every effort to ensure timely delivery, but delays caused by courier services, customs, or other factors beyond our control may occur.

Shipping charges, if applicable, will be calculated at checkout.

Free shipping may be available for orders meeting promotional criteria.

Once your order is shipped, you will receive a tracking number via email or WhatsApp.

You can use this tracking number to monitor the status of your delivery.

We are not responsible for delays or delivery failures due to:

Incorrect shipping address provided by the customer

Natural events or unforeseen circumstances

Courier service delays

In the rare event that your package is lost or damaged during transit, please contact us immediately.

We will work with the courier to resolve the issue and ensure you receive your order.